Help Desk Manager Jobs in Mclean, VA
- Arlington, VA (4 miles from Mclean, VA)
- 1 day ago
- Arlington, VA (4 miles from Mclean, VA)
- 1 day ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (7 miles from Mclean, VA)
- 4 days ago
- Washington, DC (7 miles from Mclean, VA)
- 4 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Desktop Support Services Help Desk Lead
- Herndon, VA (12 miles from Mclean, VA)
- 5 days ago
- Herndon, VA (12 miles from Mclean, VA)
- 5 days ago
providing efficient help desk support and services to the enterprise....
- Herndon, VA (12 miles from Mclean, VA)
- 6 days ago
- Herndon, VA (12 miles from Mclean, VA)
- 6 days ago
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
- Arlington, VA (4 miles from Mclean, VA)
- 10 days ago
- Arlington, VA (4 miles from Mclean, VA)
- 10 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Deskside Support Technician (Tier 2)
- Washington, DC (7 miles from Mclean, VA)
- 10 days ago
- Washington, DC (7 miles from Mclean, VA)
- 10 days ago
We are looking for two strongly qualified people to help support our clients. We are currently seeking a...
- Washington, DC (7 miles from Mclean, VA)
- 10 days ago
- Washington, DC (7 miles from Mclean, VA)
- 10 days ago
Provide Mobile Device Support, Hardware/Software installation and configuration support. . Provide support for offices in installing and using supported software ....
- Chantilly, VA (15 miles from Mclean, VA)
- 12 days ago
- Chantilly, VA (15 miles from Mclean, VA)
- 12 days ago
Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees....
- Rockville, MD (10 miles from Mclean, VA)
- 17 days ago
- Rockville, MD (10 miles from Mclean, VA)
- 17 days ago
Deskside Support Specialist Rockville, Maryland, United States | Posted: 7/15/2025 Indotronix is an Equal Opportunity Employer....
- Herndon, VA (12 miles from Mclean, VA)
- 18 days ago
- Herndon, VA (12 miles from Mclean, VA)
- 18 days ago
Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....
Application Support Specialist
- College Park, MD (13 miles from Mclean, VA)
- 19 days ago
- College Park, MD (13 miles from Mclean, VA)
- 19 days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Washington, DC (7 miles from Mclean, VA)
- 19 days ago
- Washington, DC (7 miles from Mclean, VA)
- 19 days ago
Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....
- Washington, DC (7 miles from Mclean, VA)
- 19 days ago
- Washington, DC (7 miles from Mclean, VA)
- 19 days ago
You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide....
- Washington, DC (7 miles from Mclean, VA)
- 23 days ago
- Washington, DC (7 miles from Mclean, VA)
- 23 days ago
ManTech seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the National Capital Region (NCR). This is a hybrid position....
- Adelphi, MD (11 miles from Mclean, VA)
- 26 days ago
- Adelphi, MD (11 miles from Mclean, VA)
- 26 days ago
system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
Demographic Data for Mclean, VA
Moving to Mclean, VA? Find some basic demographic data about Mclean, VA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Mclean, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mclean, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills