Help Desk Manager Jobs in Manassas Park, VA
- Washington, DC (23 miles from Manassas Park, VA)
- 2 days ago
- Washington, DC (23 miles from Manassas Park, VA)
- 2 days ago
We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level support for end users experiencing technical issues....
- Washington, DC (23 miles from Manassas Park, VA)
- 3 days ago
- Washington, DC (23 miles from Manassas Park, VA)
- 3 days ago
Seeking an experienced Deskside Support Technician to provide onsite technical assistance and break/fix support for government end-user devices....
Manager, Technical Support (Hybrid)
- Herndon, VA (16 miles from Manassas Park, VA)
- 4 days ago
- Herndon, VA (16 miles from Manassas Park, VA)
- 4 days ago
The Support Manager at ISI is a people-first leader responsible for fostering a high-performing, collaborative, and customer-obsessed support team....
- Washington, DC (23 miles from Manassas Park, VA)
- 4 days ago
- Washington, DC (23 miles from Manassas Park, VA)
- 4 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
- Reston, VA (15 miles from Manassas Park, VA)
- 4 days ago
- Reston, VA (15 miles from Manassas Park, VA)
- 4 days ago
Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....
Deskside Support Technician (Tier II)
- Washington, DC (23 miles from Manassas Park, VA)
- 5 days ago
- Washington, DC (23 miles from Manassas Park, VA)
- 5 days ago
An IT Services program supporting several customers....
Deskside Support Technician (Tier 2)
- Alexandria, VA (20 miles from Manassas Park, VA)
- 5 days ago
- Alexandria, VA (20 miles from Manassas Park, VA)
- 5 days ago
Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....
Web Application Support Specialist
- Washington, DC (23 miles from Manassas Park, VA)
- 11 days ago
- Washington, DC (23 miles from Manassas Park, VA)
- 11 days ago
This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....
Remote Work- Arlington, VA (20 miles from Manassas Park, VA)
- 14 days ago
- Arlington, VA (20 miles from Manassas Park, VA)
- 14 days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (23 miles from Manassas Park, VA)
- 18 days ago
- Washington, DC (23 miles from Manassas Park, VA)
- 18 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Desktop Support Services Help Desk Lead
- Herndon, VA (16 miles from Manassas Park, VA)
- 19 days ago
- Herndon, VA (16 miles from Manassas Park, VA)
- 19 days ago
providing efficient help desk support and services to the enterprise....
- Herndon, VA (16 miles from Manassas Park, VA)
- 20 days ago
- Herndon, VA (16 miles from Manassas Park, VA)
- 20 days ago
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
- Arlington, VA (20 miles from Manassas Park, VA)
- 23 days ago
- Arlington, VA (20 miles from Manassas Park, VA)
- 23 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
- Chantilly, VA (9 miles from Manassas Park, VA)
- 26 days ago
- Chantilly, VA (9 miles from Manassas Park, VA)
- 26 days ago
Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees....
- Herndon, VA (16 miles from Manassas Park, VA)
- 30+ days ago
- Herndon, VA (16 miles from Manassas Park, VA)
- 30+ days ago
Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....
Demographic Data for Manassas Park, VA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Manassas Park, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Manassas Park, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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