Help Desk Manager Jobs in Leesburg, VA
Manager, Technical Support (Hybrid)
- Herndon, VA (12 miles from Leesburg, VA)
- 3 days ago
- Herndon, VA (12 miles from Leesburg, VA)
- 3 days ago
The Support Manager at ISI is a people-first leader responsible for fostering a high-performing, collaborative, and customer-obsessed support team....
- Reston, VA (15 miles from Leesburg, VA)
- 4 days ago
- Reston, VA (15 miles from Leesburg, VA)
- 4 days ago
Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....
Desktop Support Services Help Desk Lead
- Herndon, VA (12 miles from Leesburg, VA)
- 19 days ago
- Herndon, VA (12 miles from Leesburg, VA)
- 19 days ago
providing efficient help desk support and services to the enterprise....
- Herndon, VA (12 miles from Leesburg, VA)
- 20 days ago
- Herndon, VA (12 miles from Leesburg, VA)
- 20 days ago
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
- Chantilly, VA (14 miles from Leesburg, VA)
- 25 days ago
- Chantilly, VA (14 miles from Leesburg, VA)
- 25 days ago
Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees....
- Herndon, VA (12 miles from Leesburg, VA)
- 30+ days ago
- Herndon, VA (12 miles from Leesburg, VA)
- 30+ days ago
Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....
- Reston, VA (15 miles from Leesburg, VA)
- 90+ days ago
- Reston, VA (15 miles from Leesburg, VA)
- 90+ days ago
Manage and maintain network infrastructure, including switches, routers, firewalls, and VPNs. Monitor network performance and troubleshoot connectivity issues....
Demographic Data for Leesburg, VA
Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Leesburg, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Leesburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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