Help Desk Manager Jobs in Lake Ridge, VA
- Washington, DC (21 miles from Lake Ridge, VA)
- 11 hours ago
- Washington, DC (21 miles from Lake Ridge, VA)
- 11 hours ago
Overview: We are seeking an experienced ERP Help Desk Manager with strong knowledge of Unit4 ERP to lead our support team....
- Arlington, VA (18 miles from Lake Ridge, VA)
- 11 hours ago
- Arlington, VA (18 miles from Lake Ridge, VA)
- 11 hours ago
Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being....
- Bethesda, MD (24 miles from Lake Ridge, VA)
- 4 days ago
- Bethesda, MD (24 miles from Lake Ridge, VA)
- 4 days ago
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
- Washington, DC (21 miles from Lake Ridge, VA)
- 5 days ago
- Washington, DC (21 miles from Lake Ridge, VA)
- 5 days ago
Seeking an experienced Deskside Support Technician to provide onsite technical assistance and break/fix support for government end-user devices....
Manager, Technical Support (Hybrid)
- Herndon, VA (21 miles from Lake Ridge, VA)
- 6 days ago
- Herndon, VA (21 miles from Lake Ridge, VA)
- 6 days ago
The Support Manager at ISI is a people-first leader responsible for fostering a high-performing, collaborative, and customer-obsessed support team....
- Washington, DC (21 miles from Lake Ridge, VA)
- 6 days ago
- Washington, DC (21 miles from Lake Ridge, VA)
- 6 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
- Reston, VA (19 miles from Lake Ridge, VA)
- 6 days ago
- Reston, VA (19 miles from Lake Ridge, VA)
- 6 days ago
Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....
Deskside Support Technician (Tier II)
- Washington, DC (21 miles from Lake Ridge, VA)
- 7 days ago
- Washington, DC (21 miles from Lake Ridge, VA)
- 7 days ago
An IT Services program supporting several customers....
Deskside Support Technician (Tier 2)
- Alexandria, VA (16 miles from Lake Ridge, VA)
- 7 days ago
- Alexandria, VA (16 miles from Lake Ridge, VA)
- 7 days ago
Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....
Web Application Support Specialist
- Washington, DC (21 miles from Lake Ridge, VA)
- 13 days ago
- Washington, DC (21 miles from Lake Ridge, VA)
- 13 days ago
This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....
Remote Work- Arlington, VA (18 miles from Lake Ridge, VA)
- 16 days ago
- Arlington, VA (18 miles from Lake Ridge, VA)
- 16 days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (21 miles from Lake Ridge, VA)
- 20 days ago
- Washington, DC (21 miles from Lake Ridge, VA)
- 20 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Desktop Support Services Help Desk Lead
- Herndon, VA (21 miles from Lake Ridge, VA)
- 21 days ago
- Herndon, VA (21 miles from Lake Ridge, VA)
- 21 days ago
providing efficient help desk support and services to the enterprise....
- Herndon, VA (21 miles from Lake Ridge, VA)
- 22 days ago
- Herndon, VA (21 miles from Lake Ridge, VA)
- 22 days ago
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
- Arlington, VA (18 miles from Lake Ridge, VA)
- 25 days ago
- Arlington, VA (18 miles from Lake Ridge, VA)
- 25 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Demographic Data for Lake Ridge, VA
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Salary for Help Desk Manager Jobs in Lake Ridge, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lake Ridge, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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