Help Desk Manager Jobs in Glen Allen, VA
Responsibilities of the position include: Accountable for the development, implementation, adoption and maintenance of IT Service Management (ITSM) processes and tools, including the optimization of...
Instructional Technology Application Support Specialist
- Chesterfield, VA (18 miles from Glen Allen, VA)
- 90+ days ago
- Chesterfield, VA (18 miles from Glen Allen, VA)
- 90+ days ago
Supports the promotion and daily instructional use of the divisions learning management system, to include primary technical support....
Demographic Data for Glen Allen, VA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Glen Allen, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Glen Allen, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Network Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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