Help Desk Manager Jobs in Burke, VA
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (14 miles from Burke, VA)
- 3 days ago
- Washington, DC (14 miles from Burke, VA)
- 3 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Desktop Support Services Help Desk Lead
- Herndon, VA (14 miles from Burke, VA)
- 4 days ago
- Herndon, VA (14 miles from Burke, VA)
- 4 days ago
providing efficient help desk support and services to the enterprise....
- Herndon, VA (14 miles from Burke, VA)
- 5 days ago
- Herndon, VA (14 miles from Burke, VA)
- 5 days ago
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
- Arlington, VA (11 miles from Burke, VA)
- 8 days ago
- Arlington, VA (11 miles from Burke, VA)
- 8 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Deskside Support Technician (Tier 2)
- Washington, DC (14 miles from Burke, VA)
- 8 days ago
- Washington, DC (14 miles from Burke, VA)
- 8 days ago
We are looking for two strongly qualified people to help support our clients. We are currently seeking a...
- Washington, DC (14 miles from Burke, VA)
- 9 days ago
- Washington, DC (14 miles from Burke, VA)
- 9 days ago
Provide Mobile Device Support, Hardware/Software installation and configuration support. . Provide support for offices in installing and using supported software ....
- Chantilly, VA (11 miles from Burke, VA)
- 11 days ago
- Chantilly, VA (11 miles from Burke, VA)
- 11 days ago
Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees....
- Rockville, MD (21 miles from Burke, VA)
- 16 days ago
- Rockville, MD (21 miles from Burke, VA)
- 16 days ago
Deskside Support Specialist Rockville, Maryland, United States | Posted: 7/15/2025 Indotronix is an Equal Opportunity Employer....
- Herndon, VA (14 miles from Burke, VA)
- 17 days ago
- Herndon, VA (14 miles from Burke, VA)
- 17 days ago
Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....
Application Support Specialist
- College Park, MD (23 miles from Burke, VA)
- 17 days ago
- College Park, MD (23 miles from Burke, VA)
- 17 days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Washington, DC (14 miles from Burke, VA)
- 18 days ago
- Washington, DC (14 miles from Burke, VA)
- 18 days ago
Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....
- Washington, DC (14 miles from Burke, VA)
- 18 days ago
- Washington, DC (14 miles from Burke, VA)
- 18 days ago
You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide....
- Washington, DC (14 miles from Burke, VA)
- 21 days ago
- Washington, DC (14 miles from Burke, VA)
- 21 days ago
ManTech seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the National Capital Region (NCR). This is a hybrid position....
- Quantico, VA (17 miles from Burke, VA)
- 22 days ago
- Quantico, VA (17 miles from Burke, VA)
- 22 days ago
Management, or similar platforms....
- Adelphi, MD (21 miles from Burke, VA)
- 24 days ago
- Adelphi, MD (21 miles from Burke, VA)
- 24 days ago
system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
Demographic Data for Burke, VA
Moving to Burke, VA? Find some basic demographic data about Burke, VA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Burke, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Burke, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Backup
- Application Support
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Zendesk
- Computer Science
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Affirmative Action
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Coaching
- Inventory Management
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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