Help Desk Manager Jobs in Arlington, VA
Help Desk Supervisor/Sr. User Trainer
- Fort Washington, MD (10 miles from Arlington, VA)
- 3 days ago
- Fort Washington, MD (10 miles from Arlington, VA)
- 3 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Deskside Support Technician (Tier II)
- Washington, DC (3 miles from Arlington, VA)
- 5 hours ago
- Washington, DC (3 miles from Arlington, VA)
- 5 hours ago
An IT Services program supporting several customers....
Deskside Support Technician (Tier II)
- Washington, DC (3 miles from Arlington, VA)
- 5 hours ago
- Washington, DC (3 miles from Arlington, VA)
- 5 hours ago
Keyword | Keyword | Keyword | IT Support | Deskside Technician | Windows Environment | Secret Clearance | Tier II Support | ITSM | Department of Justice | Break/Fix | Customer Service | Printer Support...
Deskside Support Technician (Tier 2)
- Alexandria, VA (5 miles from Arlington, VA)
- 15 hours ago
- Alexandria, VA (5 miles from Arlington, VA)
- 15 hours ago
Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....
Web Application Support Specialist
- Washington, DC (3 miles from Arlington, VA)
- 6 days ago
- Washington, DC (3 miles from Arlington, VA)
- 6 days ago
This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....
Remote WorkHelp Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (3 miles from Arlington, VA)
- 13 days ago
- Washington, DC (3 miles from Arlington, VA)
- 13 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Desktop Support Services Help Desk Lead
- Herndon, VA (16 miles from Arlington, VA)
- 14 days ago
- Herndon, VA (16 miles from Arlington, VA)
- 14 days ago
providing efficient help desk support and services to the enterprise....
- Herndon, VA (16 miles from Arlington, VA)
- 15 days ago
- Herndon, VA (16 miles from Arlington, VA)
- 15 days ago
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
- Chantilly, VA (19 miles from Arlington, VA)
- 21 days ago
- Chantilly, VA (19 miles from Arlington, VA)
- 21 days ago
Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees....
- Herndon, VA (16 miles from Arlington, VA)
- 27 days ago
- Herndon, VA (16 miles from Arlington, VA)
- 27 days ago
Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....
Application Support Specialist
- College Park, MD (12 miles from Arlington, VA)
- 28 days ago
- College Park, MD (12 miles from Arlington, VA)
- 28 days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Washington, DC (3 miles from Arlington, VA)
- 28 days ago
- Washington, DC (3 miles from Arlington, VA)
- 28 days ago
Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....
- Washington, DC (3 miles from Arlington, VA)
- 28 days ago
- Washington, DC (3 miles from Arlington, VA)
- 28 days ago
You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide....
Demographic Data for Arlington, VA
Moving to Arlington, VA? Find some basic demographic data about Arlington, VA below.
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Salary for Help Desk Manager Jobs in Arlington, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Arlington, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Drupal CMS
- Windows OS
- Application Support
- Server Administration
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft SharePoint
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Verbal Communication
- Documentation
- Collaboration
- Telephone Skills
- Coaching
- Education Experience
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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