Help Desk Manager Jobs in Wilmer, TX
- Dallas, TX (15 miles from Wilmer, TX)
- 3 days ago
- Dallas, TX (15 miles from Wilmer, TX)
- 3 days ago
Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....
Deskside Support Service Manager - WPS
- Dallas, TX (15 miles from Wilmer, TX)
- 8 days ago
- Dallas, TX (15 miles from Wilmer, TX)
- 8 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Service Manager - Service Desk
- Dallas, TX (15 miles from Wilmer, TX)
- 13 days ago
- Dallas, TX (15 miles from Wilmer, TX)
- 13 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Service Manager - Deskside Support
- Dallas, TX (15 miles from Wilmer, TX)
- 13 days ago
- Dallas, TX (15 miles from Wilmer, TX)
- 13 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
- Dallas, TX (15 miles from Wilmer, TX)
- 26 days ago
- Dallas, TX (15 miles from Wilmer, TX)
- 26 days ago
Responsibilities will include: Support and develop a team of direct reports, carrying out all line management duties for these colleagues Manage the IT support ticketing system including incidents,...
- Dallas, TX (15 miles from Wilmer, TX)
- 30+ days ago
- Dallas, TX (15 miles from Wilmer, TX)
- 30+ days ago
Automation Software Suites, modern Operating Systems, and Networking principles....
IT Application Support Analyst
- Dallas, TX (15 miles from Wilmer, TX)
- 90+ days ago
- Dallas, TX (15 miles from Wilmer, TX)
- 90+ days ago
ITIL Foundation preferred Solid understanding of computer hardware, operating systems (Windows, Mac OS, or Linux), and network fundamentals....
Demographic Data for Wilmer, TX
Moving to Wilmer, TX? Find some basic demographic data about Wilmer, TX below.
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Salary for Help Desk Manager Jobs in Wilmer, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Wilmer, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Zendesk
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- IT Support
- ServiceNow
- Help Desk Support
- Mac Skills
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Affirmative Action
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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