Help Desk Manager Jobs in Southlake, TX
- Dallas, TX (23 miles from Southlake, TX)
- 7 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 7 days ago
The Role We are seeking a highly skilled and proactive Deskside Support Site Focal to join our client's onsite IT support team....
- Dallas, TX (23 miles from Southlake, TX)
- 12 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 12 days ago
Strong understanding of IT service management practices, including incident, change, and problem management....
Service Desk / Helpdesk Manager
- Fort Worth, TX (18 miles from Southlake, TX)
- 13 days ago
- Fort Worth, TX (18 miles from Southlake, TX)
- 13 days ago
This role is critical to supporting clinical and administrative operations by overseeing incident management, driving continuous improvement, and fostering strong relationships across departments....
- Richardson, TX (23 miles from Southlake, TX)
- 16 days ago
- Richardson, TX (23 miles from Southlake, TX)
- 16 days ago
management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...
- Dallas, TX (23 miles from Southlake, TX)
- 16 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 16 days ago
Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....
Service Desk Manager - Dallas Regional Office
- Dallas, TX (23 miles from Southlake, TX)
- 20 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 20 days ago
QUALIFICATIONS: Bachelor’s Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
- Dallas, TX (23 miles from Southlake, TX)
- 24 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 24 days ago
Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....
- Dallas, TX (23 miles from Southlake, TX)
- 45+ days ago
- Dallas, TX (23 miles from Southlake, TX)
- 45+ days ago
Automation Software Suites, modern Operating Systems, and Networking principles....
Demographic Data for Southlake, TX
Moving to Southlake, TX? Find some basic demographic data about Southlake, TX below.
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Salary for Help Desk Manager Jobs in Southlake, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Southlake, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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