Help Desk Manager Jobs in Schertz, TX
- San Antonio, TX (16 miles from Schertz, TX)
- 18 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 18 days ago
, hardware/software break-fix This position is responsible for providing operational and technical support for corporate end-user workstations within the San Antonio BLAN environment....
- San Antonio, TX (16 miles from Schertz, TX)
- 30+ days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 30+ days ago
This role blends leadership, technical acumen, and deep understanding of IT Service Management (ITSM) practices to enhance service delivery, improve performance, and drive operational excellence....
Demographic Data for Schertz, TX
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Schertz, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Schertz, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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