Help Desk Manager Jobs in San Antonio, TX
, hardware/software break-fix This position is responsible for providing operational and technical support for corporate end-user workstations within the San Antonio BLAN environment....
This role blends leadership, technical acumen, and deep understanding of IT Service Management (ITSM) practices to enhance service delivery, improve performance, and drive operational excellence....
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in San Antonio, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Drupal CMS
- Windows OS
- Application Support
- Server Administration
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft SharePoint
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Verbal Communication
- Documentation
- Collaboration
- Telephone Skills
- Education Experience
- Reporting
- Mentoring
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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