Help Desk Manager Jobs in Rowlett, TX

1-12 of 12 Jobs

Manager, Application Support

  • Dallas, TX (15 miles from Rowlett, TX)
  • 2 days ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 2 days ago

Strong understanding of IT service management practices, including incident, change, and problem management....

Application Support Manager

  • Richardson, TX (11 miles from Rowlett, TX)
  • 6 days ago
  • Richardson, TX (11 miles from Rowlett, TX)
  • 6 days ago

management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...

Service Desk Manager

  • Dallas, TX (15 miles from Rowlett, TX)
  • 6 days ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 6 days ago

Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....

Service Desk Manager - Dallas Regional Office

  • Plano, TX (14 miles from Rowlett, TX)
  • 10 days ago
  • Plano, TX (14 miles from Rowlett, TX)
  • 10 days ago

QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...

Deskside Support Analyst

  • Dallas, TX (15 miles from Rowlett, TX)
  • 14 days ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 14 days ago

Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....

Service Manager - Service Desk - WPS

  • Farmers Branch, TX (19 miles from Rowlett, TX)
  • 19 days ago
  • Farmers Branch, TX (19 miles from Rowlett, TX)
  • 19 days ago

Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....

Deskside Support Service Manager - WPS

  • Dallas, TX (15 miles from Rowlett, TX)
  • 19 days ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 19 days ago

Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....

IT Operations & Help Desk Supervisor

  • Allen, TX (12 miles from Rowlett, TX)
  • 24 days ago
  • Allen, TX (12 miles from Rowlett, TX)
  • 24 days ago

Ensure service levels are met and that the support team is delivering timely, high-quality assistance....

Service Manager - Service Desk

  • Dallas, TX (15 miles from Rowlett, TX)
  • 24 days ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 24 days ago

Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....

Service Manager - Deskside Support

  • Dallas, TX (15 miles from Rowlett, TX)
  • 24 days ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 24 days ago

Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....

IT Help Desk Supervisor

  • Dallas, TX (15 miles from Rowlett, TX)
  • 30+ days ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 30+ days ago

Automation Software Suites, modern Operating Systems, and Networking principles....

IT Application Support Analyst

  • Dallas, TX (15 miles from Rowlett, TX)
  • 90+ days ago
  • Dallas, TX (15 miles from Rowlett, TX)
  • 90+ days ago

ITIL Foundation preferred Solid understanding of computer hardware, operating systems (Windows, Mac OS, or Linux), and network fundamentals....

Demographic Data for Rowlett, TX

Moving to Rowlett, TX? Find some basic demographic data about Rowlett, TX below.

Local
National
61,507
978
Medium

Help Desk Manager Online Courses and Training Opportunities

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Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
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Title Synonyms

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Salary for Help Desk Manager Jobs in Rowlett, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Rowlett, TX offer the following education background
Bachelor's Degree
41.6%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Rowlett, TX
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!