Help Desk Manager Jobs in Roanoke, TX
Service Desk / Helpdesk Manager
- Fort Worth, TX (20 miles from Roanoke, TX)
- 4 days ago
- Fort Worth, TX (20 miles from Roanoke, TX)
- 4 days ago
This role is critical to supporting clinical and administrative operations by overseeing incident management, driving continuous improvement, and fostering strong relationships across departments....
Service Desk Manager - Dallas Regional Office
- Carrollton, TX (19 miles from Roanoke, TX)
- 10 days ago
- Carrollton, TX (19 miles from Roanoke, TX)
- 10 days ago
QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
Service Manager - Service Desk - WPS
- Farmers Branch, TX (19 miles from Roanoke, TX)
- 19 days ago
- Farmers Branch, TX (19 miles from Roanoke, TX)
- 19 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Demographic Data for Roanoke, TX
Moving to Roanoke, TX? Find some basic demographic data about Roanoke, TX below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Roanoke, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Roanoke, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Drupal CMS
- Windows OS
- Application Support
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft SharePoint
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Verbal Communication
- Documentation
- Education Experience
- Collaboration
- Telephone Skills
- Reporting
- Mentoring
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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