Help Desk Manager Jobs in Richardson, TX
management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...
- Dallas, TX (12 miles from Richardson, TX)
- 11 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 11 hours ago
Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....
Service Desk Manager - Dallas Regional Office
- Plano, TX (6 miles from Richardson, TX)
- 4 days ago
- Plano, TX (6 miles from Richardson, TX)
- 4 days ago
QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
- Dallas, TX (12 miles from Richardson, TX)
- 8 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 8 days ago
Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....
Service Manager - Service Desk - WPS
- Farmers Branch, TX (9 miles from Richardson, TX)
- 13 days ago
- Farmers Branch, TX (9 miles from Richardson, TX)
- 13 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Deskside Support Service Manager - WPS
- Dallas, TX (12 miles from Richardson, TX)
- 13 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 13 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
IT Operations & Help Desk Supervisor
- Allen, TX (10 miles from Richardson, TX)
- 17 days ago
- Allen, TX (10 miles from Richardson, TX)
- 17 days ago
Ensure service levels are met and that the support team is delivering timely, high-quality assistance....
Service Manager - Service Desk
- Dallas, TX (12 miles from Richardson, TX)
- 17 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 17 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Service Manager - Deskside Support
- Dallas, TX (12 miles from Richardson, TX)
- 17 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 17 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
- Dallas, TX (12 miles from Richardson, TX)
- 30+ days ago
- Dallas, TX (12 miles from Richardson, TX)
- 30+ days ago
Automation Software Suites, modern Operating Systems, and Networking principles....
IT Application Support Analyst
- Dallas, TX (12 miles from Richardson, TX)
- 90+ days ago
- Dallas, TX (12 miles from Richardson, TX)
- 90+ days ago
ITIL Foundation preferred Solid understanding of computer hardware, operating systems (Windows, Mac OS, or Linux), and network fundamentals....
Demographic Data for Richardson, TX
Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Richardson, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Richardson, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Backup
- Application Support
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills