Help Desk Manager Jobs in Little Elm, TX
- Richardson, TX (18 miles from Little Elm, TX)
- 2 days ago
- Richardson, TX (18 miles from Little Elm, TX)
- 2 days ago
management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...
- Richardson, TX (18 miles from Little Elm, TX)
- 5 days ago
- Richardson, TX (18 miles from Little Elm, TX)
- 5 days ago
Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....
Service Desk Manager - Dallas Regional Office
- Plano, TX (15 miles from Little Elm, TX)
- 6 days ago
- Plano, TX (15 miles from Little Elm, TX)
- 6 days ago
QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
Service Manager - Service Desk - WPS
- Farmers Branch, TX (17 miles from Little Elm, TX)
- 15 days ago
- Farmers Branch, TX (17 miles from Little Elm, TX)
- 15 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
IT Operations & Help Desk Supervisor
- Allen, TX (20 miles from Little Elm, TX)
- 20 days ago
- Allen, TX (20 miles from Little Elm, TX)
- 20 days ago
Ensure service levels are met and that the support team is delivering timely, high-quality assistance....
Demographic Data for Little Elm, TX
Moving to Little Elm, TX? Find some basic demographic data about Little Elm, TX below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Little Elm, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Little Elm, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Healthcare IT
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Zendesk
- Computer Science
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Coaching
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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