Help Desk Manager Jobs in Lewisville, TX
Service Desk / Helpdesk Manager
- Fort Worth, TX (23 miles from Lewisville, TX)
- 1 day ago
- Fort Worth, TX (23 miles from Lewisville, TX)
- 1 day ago
This role is critical to supporting clinical and administrative operations by overseeing incident management, driving continuous improvement, and fostering strong relationships across departments....
- Richardson, TX (22 miles from Lewisville, TX)
- 3 days ago
- Richardson, TX (22 miles from Lewisville, TX)
- 3 days ago
management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...
- Dallas, TX (24 miles from Lewisville, TX)
- 3 days ago
- Dallas, TX (24 miles from Lewisville, TX)
- 3 days ago
Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....
Service Desk Manager - Dallas Regional Office
- Plano, TX (22 miles from Lewisville, TX)
- 7 days ago
- Plano, TX (22 miles from Lewisville, TX)
- 7 days ago
QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
- Dallas, TX (24 miles from Lewisville, TX)
- 11 days ago
- Dallas, TX (24 miles from Lewisville, TX)
- 11 days ago
Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....
Service Manager - Service Desk - WPS
- Farmers Branch, TX (14 miles from Lewisville, TX)
- 16 days ago
- Farmers Branch, TX (14 miles from Lewisville, TX)
- 16 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Deskside Support Service Manager - WPS
- Dallas, TX (24 miles from Lewisville, TX)
- 16 days ago
- Dallas, TX (24 miles from Lewisville, TX)
- 16 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Service Manager - Service Desk
- Dallas, TX (24 miles from Lewisville, TX)
- 21 days ago
- Dallas, TX (24 miles from Lewisville, TX)
- 21 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Service Manager - Deskside Support
- Dallas, TX (24 miles from Lewisville, TX)
- 21 days ago
- Dallas, TX (24 miles from Lewisville, TX)
- 21 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
- Dallas, TX (24 miles from Lewisville, TX)
- 30+ days ago
- Dallas, TX (24 miles from Lewisville, TX)
- 30+ days ago
Automation Software Suites, modern Operating Systems, and Networking principles....
IT Application Support Analyst
- Dallas, TX (24 miles from Lewisville, TX)
- 90+ days ago
- Dallas, TX (24 miles from Lewisville, TX)
- 90+ days ago
ITIL Foundation preferred Solid understanding of computer hardware, operating systems (Windows, Mac OS, or Linux), and network fundamentals....
Demographic Data for Lewisville, TX
Moving to Lewisville, TX? Find some basic demographic data about Lewisville, TX below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Lewisville, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lewisville, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Coaching
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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