Help Desk Manager Jobs in Heath, TX
Application Support Specialist
- Plano, TX (22 miles from Heath, TX)
- 8 days ago
- Plano, TX (22 miles from Heath, TX)
- 8 days ago
Day-to-Day Responsibilities Provide application support to meet 100% SLA requirements. Participate in on-call support and production ticket/issue triage....
- Dallas, TX (22 miles from Heath, TX)
- 8 days ago
- Dallas, TX (22 miles from Heath, TX)
- 8 days ago
The Role We are seeking a highly skilled and proactive Deskside Support Site Focal to join our client's onsite IT support team....
- Dallas, TX (22 miles from Heath, TX)
- 13 days ago
- Dallas, TX (22 miles from Heath, TX)
- 13 days ago
Strong understanding of IT service management practices, including incident, change, and problem management....
- Richardson, TX (19 miles from Heath, TX)
- 17 days ago
- Richardson, TX (19 miles from Heath, TX)
- 17 days ago
management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...
- Dallas, TX (22 miles from Heath, TX)
- 17 days ago
- Dallas, TX (22 miles from Heath, TX)
- 17 days ago
Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....
Service Desk Manager - Dallas Regional Office
- Plano, TX (22 miles from Heath, TX)
- 21 days ago
- Plano, TX (22 miles from Heath, TX)
- 21 days ago
QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
- Dallas, TX (22 miles from Heath, TX)
- 25 days ago
- Dallas, TX (22 miles from Heath, TX)
- 25 days ago
Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....
IT Operations & Help Desk Supervisor
- Allen, TX (18 miles from Heath, TX)
- 30+ days ago
- Allen, TX (18 miles from Heath, TX)
- 30+ days ago
Ensure service levels are met and that the support team is delivering timely, high-quality assistance....
- Dallas, TX (22 miles from Heath, TX)
- 45+ days ago
- Dallas, TX (22 miles from Heath, TX)
- 45+ days ago
Automation Software Suites, modern Operating Systems, and Networking principles....
Demographic Data for Heath, TX
Moving to Heath, TX? Find some basic demographic data about Heath, TX below.
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Salary for Help Desk Manager Jobs in Heath, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Heath, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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