Help Desk Manager Jobs in Grapevine, TX
Application Support Specialist
- Plano, TX (21 miles from Grapevine, TX)
- 1 day ago
- Plano, TX (21 miles from Grapevine, TX)
- 1 day ago
Day-to-Day Responsibilities Provide application support to meet 100% SLA requirements. Participate in on-call support and production ticket/issue triage....
- Dallas, TX (18 miles from Grapevine, TX)
- 2 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 2 days ago
The Role We are seeking a highly skilled and proactive Deskside Support Site Focal to join our client's onsite IT support team....
- Dallas, TX (18 miles from Grapevine, TX)
- 6 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 6 days ago
Strong understanding of IT service management practices, including incident, change, and problem management....
Service Desk / Helpdesk Manager
- Fort Worth, TX (20 miles from Grapevine, TX)
- 8 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 8 days ago
This role is critical to supporting clinical and administrative operations by overseeing incident management, driving continuous improvement, and fostering strong relationships across departments....
- Richardson, TX (19 miles from Grapevine, TX)
- 11 days ago
- Richardson, TX (19 miles from Grapevine, TX)
- 11 days ago
management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...
- Dallas, TX (18 miles from Grapevine, TX)
- 11 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 11 days ago
Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....
Service Desk Manager - Dallas Regional Office
- Plano, TX (21 miles from Grapevine, TX)
- 14 days ago
- Plano, TX (21 miles from Grapevine, TX)
- 14 days ago
QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
- Dallas, TX (18 miles from Grapevine, TX)
- 19 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 19 days ago
Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....
Service Manager - Service Desk - WPS
- Farmers Branch, TX (9 miles from Grapevine, TX)
- 24 days ago
- Farmers Branch, TX (9 miles from Grapevine, TX)
- 24 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Deskside Support Service Manager - WPS
- Dallas, TX (18 miles from Grapevine, TX)
- 24 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 24 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Service Manager - Service Desk
- Dallas, TX (18 miles from Grapevine, TX)
- 28 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 28 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Service Manager - Deskside Support
- Dallas, TX (18 miles from Grapevine, TX)
- 28 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 28 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
- Dallas, TX (18 miles from Grapevine, TX)
- 45+ days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 45+ days ago
Automation Software Suites, modern Operating Systems, and Networking principles....
IT Application Support Analyst
- Dallas, TX (18 miles from Grapevine, TX)
- 90+ days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 90+ days ago
ITIL Foundation preferred Solid understanding of computer hardware, operating systems (Windows, Mac OS, or Linux), and network fundamentals....
Demographic Data for Grapevine, TX
Moving to Grapevine, TX? Find some basic demographic data about Grapevine, TX below.
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Salary for Help Desk Manager Jobs in Grapevine, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Grapevine, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Onboarding
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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