Help Desk Manager Jobs in Forney, TX
- Dallas, TX (20 miles from Forney, TX)
- 6 days ago
- Dallas, TX (20 miles from Forney, TX)
- 6 days ago
The Role We are seeking a highly skilled and proactive Deskside Support Site Focal to join our client's onsite IT support team....
- Dallas, TX (20 miles from Forney, TX)
- 11 days ago
- Dallas, TX (20 miles from Forney, TX)
- 11 days ago
Strong understanding of IT service management practices, including incident, change, and problem management....
- Richardson, TX (23 miles from Forney, TX)
- 15 days ago
- Richardson, TX (23 miles from Forney, TX)
- 15 days ago
management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...
- Dallas, TX (20 miles from Forney, TX)
- 15 days ago
- Dallas, TX (20 miles from Forney, TX)
- 15 days ago
Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....
QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
- Dallas, TX (20 miles from Forney, TX)
- 23 days ago
- Dallas, TX (20 miles from Forney, TX)
- 23 days ago
Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....
- Dallas, TX (20 miles from Forney, TX)
- 45+ days ago
- Dallas, TX (20 miles from Forney, TX)
- 45+ days ago
Automation Software Suites, modern Operating Systems, and Networking principles....
IT Application Support Analyst
- Dallas, TX (20 miles from Forney, TX)
- 90+ days ago
- Dallas, TX (20 miles from Forney, TX)
- 90+ days ago
ITIL Foundation preferred Solid understanding of computer hardware, operating systems (Windows, Mac OS, or Linux), and network fundamentals....
Demographic Data for Forney, TX
Moving to Forney, TX? Find some basic demographic data about Forney, TX below.
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Salary for Help Desk Manager Jobs in Forney, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Forney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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