Help Desk Manager Jobs in Duncanville, TX
- Dallas, TX (11 miles from Duncanville, TX)
- 3 days ago
- Dallas, TX (11 miles from Duncanville, TX)
- 3 days ago
Strong understanding of IT service management practices, including incident, change, and problem management....
Service Desk / Helpdesk Manager
- Fort Worth, TX (23 miles from Duncanville, TX)
- 5 days ago
- Fort Worth, TX (23 miles from Duncanville, TX)
- 5 days ago
This role is critical to supporting clinical and administrative operations by overseeing incident management, driving continuous improvement, and fostering strong relationships across departments....
- Richardson, TX (23 miles from Duncanville, TX)
- 8 days ago
- Richardson, TX (23 miles from Duncanville, TX)
- 8 days ago
management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...
- Dallas, TX (11 miles from Duncanville, TX)
- 8 days ago
- Dallas, TX (11 miles from Duncanville, TX)
- 8 days ago
Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....
Service Desk Manager - Dallas Regional Office
- Dallas, TX (11 miles from Duncanville, TX)
- 11 days ago
- Dallas, TX (11 miles from Duncanville, TX)
- 11 days ago
QUALIFICATIONS: Bachelor’s Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
- Dallas, TX (11 miles from Duncanville, TX)
- 16 days ago
- Dallas, TX (11 miles from Duncanville, TX)
- 16 days ago
Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....
Service Manager - Service Desk - WPS
- Farmers Branch, TX (18 miles from Duncanville, TX)
- 21 days ago
- Farmers Branch, TX (18 miles from Duncanville, TX)
- 21 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Deskside Support Service Manager - WPS
- Dallas, TX (11 miles from Duncanville, TX)
- 21 days ago
- Dallas, TX (11 miles from Duncanville, TX)
- 21 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Service Manager - Service Desk
- Dallas, TX (11 miles from Duncanville, TX)
- 25 days ago
- Dallas, TX (11 miles from Duncanville, TX)
- 25 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
Service Manager - Deskside Support
- Dallas, TX (11 miles from Duncanville, TX)
- 25 days ago
- Dallas, TX (11 miles from Duncanville, TX)
- 25 days ago
Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....
- Dallas, TX (11 miles from Duncanville, TX)
- 45+ days ago
- Dallas, TX (11 miles from Duncanville, TX)
- 45+ days ago
Automation Software Suites, modern Operating Systems, and Networking principles....
IT Application Support Analyst
- Dallas, TX (11 miles from Duncanville, TX)
- 90+ days ago
- Dallas, TX (11 miles from Duncanville, TX)
- 90+ days ago
ITIL Foundation preferred Solid understanding of computer hardware, operating systems (Windows, Mac OS, or Linux), and network fundamentals....
Demographic Data for Duncanville, TX
Moving to Duncanville, TX? Find some basic demographic data about Duncanville, TX below.
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Salary for Help Desk Manager Jobs in Duncanville, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Duncanville, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Drupal CMS
- Windows OS
- Application Support
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft SharePoint
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Verbal Communication
- Documentation
- Education Experience
- Collaboration
- Telephone Skills
- Reporting
- Mentoring
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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