Help Desk Manager Jobs in Cross Roads, TX
Application Support Specialist
- Plano, TX (21 miles from Cross Roads, TX)
- 16 days ago
- Plano, TX (21 miles from Cross Roads, TX)
- 16 days ago
Day-to-Day Responsibilities Provide application support to meet 100% SLA requirements. Participate in on-call support and production ticket/issue triage....
Service Desk Manager - Dallas Regional Office
- Plano, TX (21 miles from Cross Roads, TX)
- 29 days ago
- Plano, TX (21 miles from Cross Roads, TX)
- 29 days ago
QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
Demographic Data for Cross Roads, TX
Moving to Cross Roads, TX? Find some basic demographic data about Cross Roads, TX below.
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Salary for Help Desk Manager Jobs in Cross Roads, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cross Roads, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Printer Support
- Virus Removal
- Client Support
- Network Infrastructure
- IT Leadership
- Technical Troubleshooting
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Information Technology
- Microsoft Office 365
- Continuous Improvement
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Collaboration
- Documentation
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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