Help Desk Manager Jobs in Coppell, TX

1-11 of 11 Jobs

Application Support Manager

  • Richardson, TX (14 miles from Coppell, TX)
  • 15 hours ago
  • Richardson, TX (14 miles from Coppell, TX)
  • 15 hours ago

management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...

Service Desk Manager

  • Dallas, TX (15 miles from Coppell, TX)
  • 16 hours ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 16 hours ago

Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....

Service Desk Manager - Dallas Regional Office

  • Plano, TX (15 miles from Coppell, TX)
  • 4 days ago
  • Plano, TX (15 miles from Coppell, TX)
  • 4 days ago

QUALIFICATIONS: Bachelors Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...

Deskside Support Analyst

  • Dallas, TX (15 miles from Coppell, TX)
  • 8 days ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 8 days ago

Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....

Service Manager - Service Desk - WPS

  • Farmers Branch, TX (5 miles from Coppell, TX)
  • 13 days ago
  • Farmers Branch, TX (5 miles from Coppell, TX)
  • 13 days ago

Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....

Deskside Support Service Manager - WPS

  • Dallas, TX (15 miles from Coppell, TX)
  • 13 days ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 13 days ago

Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....

IT Operations & Help Desk Supervisor

  • Allen, TX (23 miles from Coppell, TX)
  • 17 days ago
  • Allen, TX (23 miles from Coppell, TX)
  • 17 days ago

Ensure service levels are met and that the support team is delivering timely, high-quality assistance....

Service Manager - Service Desk

  • Dallas, TX (15 miles from Coppell, TX)
  • 18 days ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 18 days ago

Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....

Service Manager - Deskside Support

  • Dallas, TX (15 miles from Coppell, TX)
  • 18 days ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 18 days ago

Strong knowledge of IT service management (ITSM) and ITIL best practices. Understanding of security principles and experience with security compliance standards....

IT Help Desk Supervisor

  • Dallas, TX (15 miles from Coppell, TX)
  • 30+ days ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 30+ days ago

Automation Software Suites, modern Operating Systems, and Networking principles....

IT Application Support Analyst

  • Dallas, TX (15 miles from Coppell, TX)
  • 90+ days ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 90+ days ago

ITIL Foundation preferred Solid understanding of computer hardware, operating systems (Windows, Mac OS, or Linux), and network fundamentals....

Demographic Data for Coppell, TX

Moving to Coppell, TX? Find some basic demographic data about Coppell, TX below.


Local
National
44,897
1,619
Medium

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Develop Service Desk/Help Desk KPIs
In this course You learn how to align Service desk (Help desk) goals and activities to business goals; develop multi-level metrics (KPI) for Service desk as a team, and individual KPI for team...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Manager Jobs in Coppell, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.



Highest Education Level

Help Desk Managers in Coppell, TX offer the following education background
Bachelor's Degree
41.6%
Master's Degree
17.5%
Associate's Degree
17.4%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Coppell, TX
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%