Help Desk Manager Jobs in Bedford, TX
- Irving, TX (11 miles from Bedford, TX)
- 6 days ago
- Irving, TX (11 miles from Bedford, TX)
- 6 days ago
Server Room & Printer Support : Maintain server/IDF rooms; provide smart hands/eyes support for Server/Network teams; assist with printer hardware and vendor coordination....
- Dallas, TX (19 miles from Bedford, TX)
- 14 days ago
- Dallas, TX (19 miles from Bedford, TX)
- 14 days ago
The Role We are seeking a highly skilled and proactive Deskside Support Site Focal to join our client's onsite IT support team....
- Dallas, TX (19 miles from Bedford, TX)
- 19 days ago
- Dallas, TX (19 miles from Bedford, TX)
- 19 days ago
Strong understanding of IT service management practices, including incident, change, and problem management....
- Richardson, TX (24 miles from Bedford, TX)
- 23 days ago
- Richardson, TX (24 miles from Bedford, TX)
- 23 days ago
management 4-7 years of experience managing support tickets and resolving production application issues 4-7 years coordinating with stakeholders across development, business analysis, engineering,...
- Dallas, TX (19 miles from Bedford, TX)
- 23 days ago
- Dallas, TX (19 miles from Bedford, TX)
- 23 days ago
Experience with service desk platforms (e.g., ServiceNow, Jira Service Management). Familiarity with cybersecurity, infrastructure, or cloud support environments....
Service Desk Manager - Dallas Regional Office
- Dallas, TX (19 miles from Bedford, TX)
- 27 days ago
- Dallas, TX (19 miles from Bedford, TX)
- 27 days ago
QUALIFICATIONS: Bachelor’s Degree or Equivalent Experience 3 years of upper-level help desk support 5 years if general IT experience Experience supervising personnel preferred Excellent customer service...
- Dallas, TX (19 miles from Bedford, TX)
- 30+ days ago
- Dallas, TX (19 miles from Bedford, TX)
- 30+ days ago
Perform Request, Incident, Change and Problem Management processes within Service Level expectations (i.e., priority / escalation norms) in Service Management tools....
- Dallas, TX (19 miles from Bedford, TX)
- 60+ days ago
- Dallas, TX (19 miles from Bedford, TX)
- 60+ days ago
Automation Software Suites, modern Operating Systems, and Networking principles....
IT Application Support Analyst
- Dallas, TX (19 miles from Bedford, TX)
- 90+ days ago
- Dallas, TX (19 miles from Bedford, TX)
- 90+ days ago
Solid understanding of ITIL service management processes, including incident, problem, change, and release management....
Demographic Data for Bedford, TX
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Salary for Help Desk Manager Jobs in Bedford, TX
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Bedford, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Continuous Improvement
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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