Help Desk Manager Jobs in Old Hickory, TN
- Nashville, TN (10 miles from Old Hickory, TN)
- 29 days ago
- Nashville, TN (10 miles from Old Hickory, TN)
- 29 days ago
Recommend training and creative improvements to reduce support calls. Required Skills: Current knowledge of PCs, Windows Operating Systems, and Microsoft technologies....
Application Support Specialist
- Nashville, TN (10 miles from Old Hickory, TN)
- 30+ days ago
- Nashville, TN (10 miles from Old Hickory, TN)
- 30+ days ago
You have proficiency in different operating systems and browsers, and are familiar with investigating common problems like network issues and cookies....
Remote WorkDemographic Data for Old Hickory, TN
Moving to Old Hickory, TN? Find some basic demographic data about Old Hickory, TN below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Old Hickory, TN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Old Hickory, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Zendesk
- Operating Systems
- Windows 10
- Mobile Device Management
- Incident Management
- Computer Science
- User Experience
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Microsoft Active Directory
- Affirmative Action
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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