Help Desk Manager Jobs in Lafayette, TN
Tier 1 Helpdesk Lead and Analyst
- Lebanon, TN (22 miles from Lafayette, TN)
- 25 days ago
- Lebanon, TN (22 miles from Lafayette, TN)
- 25 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Demographic Data for Lafayette, TN
Moving to Lafayette, TN? Find some basic demographic data about Lafayette, TN below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Lafayette, TN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lafayette, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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