Help Desk Manager Jobs in La Vergne, TN
Tier 1 Helpdesk Lead and Analyst
- Lebanon, TN (23 miles from La Vergne, TN)
- 15 days ago
- Lebanon, TN (23 miles from La Vergne, TN)
- 15 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
- Franklin, TN (24 miles from La Vergne, TN)
- 60+ days ago
- Franklin, TN (24 miles from La Vergne, TN)
- 60+ days ago
Experience with Helpdesk ticket SLAs Experience with AV and web conferencing support. Experience with Windows 11 operating system. Experience with Microsoft O365 suite, InTune and TEAMs....
Demographic Data for La Vergne, TN
Moving to La Vergne, TN? Find some basic demographic data about La Vergne, TN below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in La Vergne, TN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in La Vergne, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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