Help Desk Manager Jobs in Brooklyn Heights, OH
- Beachwood, OH (9 miles from Brooklyn Heights, OH)
- 5 days ago
- Beachwood, OH (9 miles from Brooklyn Heights, OH)
- 5 days ago
Skill Proficiency (Top 5 Keywords or skills) Years of Experience Basic Knowledge Medium Expert PC hardware and software, including Windows, macOS, and mobile operating systems. 5-8 Years Yes Microsoft...
Clinical Application Support Specialist II- NM
- Cleveland, OH (7 miles from Brooklyn Heights, OH)
- 45+ days ago
- Cleveland, OH (7 miles from Brooklyn Heights, OH)
- 45+ days ago
As a Clinical Application Support Specialist (CASS) you are the first point of contact for our customers and set the tone for the rest of their experience....
Demographic Data for Brooklyn Heights, OH
Moving to Brooklyn Heights, OH? Find some basic demographic data about Brooklyn Heights, OH below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Brooklyn Heights, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Brooklyn Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Continuous Improvement
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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