Help Desk Manager Jobs in Bay Village, OH
Clinical Application Support Specialist II- NM
- Cleveland, OH (11 miles from Bay Village, OH)
- 30+ days ago
- Cleveland, OH (11 miles from Bay Village, OH)
- 30+ days ago
As a Clinical Application Support Specialist (CASS) you are the first point of contact for our customers and set the tone for the rest of their experience....
- Beachwood, OH (21 miles from Bay Village, OH)
- 45+ days ago
- Beachwood, OH (21 miles from Bay Village, OH)
- 45+ days ago
Technical Leadership Provide hands-on technical guidance to support the team in problem resolution, debugging, and other general application support activities....
- Cleveland, OH (11 miles from Bay Village, OH)
- 60+ days ago
- Cleveland, OH (11 miles from Bay Village, OH)
- 60+ days ago
You'll also play a key role in onboarding new users, supporting computer labs, and contributing to technology projects across campus....
Demographic Data for Bay Village, OH
Moving to Bay Village, OH? Find some basic demographic data about Bay Village, OH below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Bay Village, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Bay Village, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Coaching
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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