Help Desk Manager Jobs in North Carolina

1-7 of 7 Jobs

Help Desk Manager - Campus IT & Community Liaison

  • Raleigh, NC
  • 16 hours ago
  • Raleigh, NC
  • 16 hours ago

Essential Job Functions: • Lead and supervise support personnel, ensuring timely and accurate responses • Supervise IT support staff, including the Campus Technology & AI Support Specialist • Monitor...

Service Desk Supervisor

  • Charlotte, NC
  • 1 day ago
  • Charlotte, NC
  • 1 day ago

This role includes Level 1 support teams....

IT Service Desk Manager

  • Charlotte, NC
  • 5 days ago
  • Charlotte, NC
  • 5 days ago

service management processes....

Service Desk Manager

  • Morrisville, NC
  • 13 days ago
  • Morrisville, NC
  • 13 days ago

current, emergent, and potential IT Service requirements - Audit and monitor service management intake, incident resolution, request resolution, and backlog ticket management in ServiceNow - Perform...

Service Desk Supervisor

  • Winston Salem, NC
  • 30+ days ago
  • Winston Salem, NC
  • 30+ days ago

Routine Support Provide Service Desk support to meet and exceed established Service Level Agreements (SLAs) and follow ITIL processes Anticipate escalations and take over calls when needed Utilize customer...

ERP & Applications Support Manager

  • Charlotte, NC
  • 45+ days ago
  • Charlotte, NC
  • 45+ days ago

Proven track record of managing support operations and achieving service delivery goals. Familiarity with IT ticketing systems and service management processes....

Service Desk Manager (Asheville, NC)

  • Asheville, NC
  • 90+ days ago
  • Asheville, NC
  • 90+ days ago

Knowledge of relevant industry standards and best practices for service management. Comprehensive understanding of the organization’s business operations....

Demographic Data for North Carolina

Moving to North Carolina? Find some basic demographic data about North Carolina below.


Local
National
10,439,413
246,359

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Certificación en Help Desk Manager by CertiProf - HDMPC
Fundamentos Certificacion Help DeskHelp Desk Practicas para Analistas y Managers - Complemento para ITIL v4Tambien aplica para Service Desk Analistas y ManagersHelp Desk es un entrenamiento basado...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Manager Jobs in North Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.



Highest Education Level

Help Desk Managers in North Carolina offer the following education background
Bachelor's Degree
41.6%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in North Carolina
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%