Help Desk Manager Jobs in Mint Hill, NC
ERP & Applications Support Manager
- Charlotte, NC (11 miles from Mint Hill, NC)
- 30+ days ago
- Charlotte, NC (11 miles from Mint Hill, NC)
- 30+ days ago
Proven track record of managing support operations and achieving service delivery goals. Familiarity with IT ticketing systems and service management processes....
- Charlotte, NC (11 miles from Mint Hill, NC)
- 45+ days ago
- Charlotte, NC (11 miles from Mint Hill, NC)
- 45+ days ago
This role includes Level 1 support teams....
Demographic Data for Mint Hill, NC
Moving to Mint Hill, NC? Find some basic demographic data about Mint Hill, NC below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Mint Hill, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mint Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Remote Desktop Protocol
- Client Support
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- IT Leadership
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Cross-Functional Team Management
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Mobile Device Management
- Windows 10
- Information Technology Management
- Incident Management
- Computer Science
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Help Desk Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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