Help Desk Manager Jobs in Knightdale, NC
Help Desk Manager - Campus IT & Community Liaison
- Raleigh, NC (8 miles from Knightdale, NC)
- 16 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 16 days ago
Help Desk Manager - Campus IT & Community Liaison Shaw University in Raleigh, NC Apply Now Type: Full-Time Posted: 07/30/2025 Category: IT Manager/Director; +1 IT Support and Training Job Details Description...
Demographic Data for Knightdale, NC
Moving to Knightdale, NC? Find some basic demographic data about Knightdale, NC below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Knightdale, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Knightdale, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Onboarding
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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