Help Desk Manager Jobs in Davidson, NC
- Charlotte, NC (19 miles from Davidson, NC)
- 16 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 16 days ago
This role includes Level 1 support teams....
- Charlotte, NC (19 miles from Davidson, NC)
- 21 days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 21 days ago
service management processes....
ERP & Applications Support Manager
- Charlotte, NC (19 miles from Davidson, NC)
- 60+ days ago
- Charlotte, NC (19 miles from Davidson, NC)
- 60+ days ago
Proven track record of managing support operations and achieving service delivery goals. Familiarity with IT ticketing systems and service management processes....
Demographic Data for Davidson, NC
Moving to Davidson, NC? Find some basic demographic data about Davidson, NC below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Davidson, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Davidson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Onboarding
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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