Help Desk Manager Jobs in Cornelius, NC
- Charlotte, NC (16 miles from Cornelius, NC)
- 16 days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 16 days ago
This role includes Level 1 support teams....
- Charlotte, NC (16 miles from Cornelius, NC)
- 21 days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 21 days ago
service management processes....
ERP & Applications Support Manager
- Charlotte, NC (16 miles from Cornelius, NC)
- 60+ days ago
- Charlotte, NC (16 miles from Cornelius, NC)
- 60+ days ago
Proven track record of managing support operations and achieving service delivery goals. Familiarity with IT ticketing systems and service management processes....
Demographic Data for Cornelius, NC
Moving to Cornelius, NC? Find some basic demographic data about Cornelius, NC below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Cornelius, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cornelius, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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