Help Desk Manager Jobs in Apex, NC
Help Desk Manager - Campus IT & Community Liaison
- Raleigh, NC (16 miles from Apex, NC)
- 8 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 8 days ago
Help Desk Manager - Campus IT & Community Liaison Shaw University in Raleigh, NC Apply Now Type: Full-Time Posted: 07/30/2025 Category: IT Manager/Director; +1 IT Support and Training Job Details Description...
Manager, Technical Support Engineering
- Cary, NC (8 miles from Apex, NC)
- 30+ days ago
- Cary, NC (8 miles from Apex, NC)
- 30+ days ago
Strong business acumen and ability to align global support activities with broader Technical Support and SAS Company business objectives....
Demographic Data for Apex, NC
Moving to Apex, NC? Find some basic demographic data about Apex, NC below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Apex, NC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Apex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Coaching
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills