Help Desk Manager Jobs in New York
systems Provides first-level support for Firm-approved applications and operating systems Provides second-level support to the User Support team on software-related issues Troubleshoots software issues...
In PersonDesktop Team Lead Introduction Our client is seeking a Desktop Team Lead. The Desktop Team Lead will be responsible for growing the Desktop team members'' skills and performing day-to-day tasks...
In PersonAlkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketingeach solution can...
RemoteSOFT's client located in New York, NY is looking for a Manager - Technical Support Services for a long term contract assignment. Hands-On IT Infrastructure Consultant / Technical Lead SOFT's...
In PersonSAP/EDI Application Support Specialist
- Amaris Consulting
- New York, NY
- 10 days ago
- New York, NY
- 10 days ago
About the Role We are looking for an experienced Application Support Specialist to ensure the stability, accuracy, and continuous improvement of key enterprise systems supporting retail,...
HybridTitle: Middle Office Trade Support Line of Business: Technology and operations Duration: 07 months Possibility of Extension: yes Possibility of FTE: yes Location: New York City, NY - Hybrid - 3...
HybridApplication Support Manager - Expert
- Talent Software Services, Inc
- New York, NY
- 13 days ago
- New York, NY
- 13 days ago
Title: Application Support Manager Duration: 6 months Location: 151 W 42nd St, New York Is this role remote? Hybrid 3 days a week in office, flexible Hours of Operation: 8:30 AM - 5:30 PM Join our...
HybridExperience driving transformation and operational improvement initiatives Strong knowledge of ITIL, service management frameworks, and global operating models Experience with shift-left strategies,...
In Person- North Syracuse Central School District
- North Syracuse, NY
- 16 days ago
- North Syracuse, NY
- 16 days ago
Help Desk Supervisor Required Application Type School Related Personnel Job Description The North Syracuse Central School District is seeking applicants to fill the position of Help Desk...
In PersonHelpdesk / Network / Application Support Specialist (36 Years) Onsite NYC
- JSM Consulting
- New York, NY
- 18 days ago
- New York, NY
- 18 days ago
Responsibilities Provide Level 1–2 support for desktops, laptops, printers, and mobile devices. Troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, VPN. Support basic networking: LAN/WAN,...
In PersonHelp Desk Supervisor - District Office
- Onondaga County (NY)
- Syracuse, NY
- 19 days ago
- Syracuse, NY
- 19 days ago
HELP DESK SUPERVISOR 03685 (Competitive) DISTINGUISHING FEATURES OF THE CLASS The work involves responsibility for supervising the delivery and improvement of client services provided through...
In PersonLead CIC Customer Support Manager - Technical Support
- GE Vernova
- Rochester, NY
- 28 days ago
- Rochester, NY
- 28 days ago
Job Description Summary We are seeking an experienced and customer-focused Technical Support Manager (CIC) to lead and develop the North America Level 2 Technical Support team within GE Vernova's...
RemoteIT Trainer/Application Support Specialist
- Hodgson Russ LLP
- Buffalo, NY
- 30+ days ago
- Buffalo, NY
- 30+ days ago
We're looking for a passionate professional to help shape the success of our firm by delivering effective training and handson application support that drives user confidence and performance....
In PersonIntroduction Imagine finding a career where youre rewarded for doing what you do besthelping others. Overview Connection Services is seeking an IT Support Manager to join our Technical Staffing...
In PersonSenior Service Desk Manager (Enterprise IT Services)
- BBVA RED EXTERIOR DE OFICINAS
- New York, NY
- 45+ days ago
- New York, NY
- 45+ days ago
Technology & Innovation Drive adoption of modern service management tools (e.g., MC Helix/Remedy, Jira Service Management and other Microsoft and Google related technologies)....
In PersonDemographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in New York
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- IT Operations
- IT Governance
- Public Key Infrastructure
- ConnectWise
- Windows 10
- IT Leadership
- VPN
- Systems Center Configuration Manager
- Problem Management
- BMC Remedy
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- Windows OS
- Application Support
- Computer Science
- Operating Systems
- Service Delivery
- MacOS
- Knowledge Management
- Help Desk Support
- Zendesk
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Microsoft Office 365
- Resolution
- Continuous Improvement
- JIRA
- Microsoft Active Directory
- Customer Satisfaction
- Onboarding
- Key Performance Indicator
- Technical Support
- Artificial Intelligence
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Troubleshooting
- Auditing
- Prioritizing
- Documentation
- Coaching
- Process Improvement
- Mentoring
- Reporting
- Collaboration
- Employee Development
- Education Experience
- Problem Solving
- Microsoft Office
- Staff Supervision
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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