Help Desk Manager Jobs in West Nyack, NY
Application Support Manager - Capital Markets
- New York, NY (24 miles from West Nyack, NY)
- 4 days ago
- New York, NY (24 miles from West Nyack, NY)
- 4 days ago
Support Strategy: Define and execute a strategy for production support, implementing a follow the sun, proactive and automated support environment and procedures....
- New York, NY (24 miles from West Nyack, NY)
- 6 days ago
- New York, NY (24 miles from West Nyack, NY)
- 6 days ago
Conduct regular quality evaluations to maintain high support standards....
Manager - Applications Support
- New York, NY (24 miles from West Nyack, NY)
- 7 days ago
- New York, NY (24 miles from West Nyack, NY)
- 7 days ago
Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....
- New York, NY (24 miles from West Nyack, NY)
- 11 days ago
- New York, NY (24 miles from West Nyack, NY)
- 11 days ago
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
- New Rochelle, NY (15 miles from West Nyack, NY)
- 20 days ago
- New Rochelle, NY (15 miles from West Nyack, NY)
- 20 days ago
Desk Manager plays a vital role in supporting the daily operations of the University’s IT Help Desk....
- Hoboken, NJ (24 miles from West Nyack, NY)
- 25 days ago
- Hoboken, NJ (24 miles from West Nyack, NY)
- 25 days ago
A support group will consist of multiple applications supporting multiple business lines....
Trading Desk Application Support Specialist
- New York, NY (24 miles from West Nyack, NY)
- 30+ days ago
- New York, NY (24 miles from West Nyack, NY)
- 30+ days ago
Trading Application Support, work closely with all Traders to support with their setup, trading issues and application support for the DWS Trading business....
- Mahwah, NJ (10 miles from West Nyack, NY)
- 30+ days ago
- Mahwah, NJ (10 miles from West Nyack, NY)
- 30+ days ago
Qualifications: 2 years leadership / supervisory experience 7+ years of experience with end user support & desktop support 7+ years of experience with Windows operating system, local/network installation...
Remote Work- New York, NY (24 miles from West Nyack, NY)
- 60+ days ago
- New York, NY (24 miles from West Nyack, NY)
- 60+ days ago
Partner with Office Manages and key stakeholders on IT support issues and continual improvements. Work closely with your counterpart in the UK to ensure standardization and collaborative working....
Demographic Data for West Nyack, NY
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Salary for Help Desk Manager Jobs in West Nyack, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in West Nyack, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Continuous Improvement
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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