Help Desk Manager Jobs in Jericho, NY
Manager - Applications Support
- New York, NY (23 miles from Jericho, NY)
- 18 hours ago
- New York, NY (23 miles from Jericho, NY)
- 18 hours ago
Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....
Application Support Specialist, 9171-309-N
- Brooklyn, NY (24 miles from Jericho, NY)
- 3 days ago
- Brooklyn, NY (24 miles from Jericho, NY)
- 3 days ago
Reporting to the Associate Director IT Clinical Systems, the Application Support Specialist’s role is to define, develop, test, analyze, and maintain software applications in support of the achievement...
- New York, NY (23 miles from Jericho, NY)
- 4 days ago
- New York, NY (23 miles from Jericho, NY)
- 4 days ago
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
- New York City, NY (24 miles from Jericho, NY)
- 7 days ago
- New York City, NY (24 miles from Jericho, NY)
- 7 days ago
This role reports to the Senior Manager, Technical Support and contributes to the broader maturity, quality, and scalability of our global support function....
- Norwalk, CT (23 miles from Jericho, NY)
- 9 days ago
- Norwalk, CT (23 miles from Jericho, NY)
- 9 days ago
The Role We are seeking a highly skilled and proactive Deskside Support Site Focal to join our clients onsite IT support team....
Deskside Support Technician Deskside Support Technician
- Norwalk, CT (23 miles from Jericho, NY)
- 12 days ago
- Norwalk, CT (23 miles from Jericho, NY)
- 12 days ago
Escalate complex issues to higher-level support teams as needed. Maintain accurate records of support requests and resolutions....
- New Rochelle, NY (15 miles from Jericho, NY)
- 14 days ago
- New Rochelle, NY (15 miles from Jericho, NY)
- 14 days ago
Desk Manager plays a vital role in supporting the daily operations of the University’s IT Help Desk....
Trading Desk Application Support Specialist
- New York, NY (23 miles from Jericho, NY)
- 30+ days ago
- New York, NY (23 miles from Jericho, NY)
- 30+ days ago
Trading Application Support, work closely with all Traders to support with their setup, trading issues and application support for the DWS Trading business....
- New York, NY (23 miles from Jericho, NY)
- 60+ days ago
- New York, NY (23 miles from Jericho, NY)
- 60+ days ago
Partner with Office Manages and key stakeholders on IT support issues and continual improvements. Work closely with your counterpart in the UK to ensure standardization and collaborative working....
Demographic Data for Jericho, NY
Moving to Jericho, NY? Find some basic demographic data about Jericho, NY below.
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Salary for Help Desk Manager Jobs in Jericho, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Jericho, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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