Help Desk Manager Jobs in Salem, NH
- Manchester, NH (18 miles from Salem, NH)
- 9 days ago
- Manchester, NH (18 miles from Salem, NH)
- 9 days ago
Management (highly desirable) Knowledge of Windows and Mac operating systems Understanding of network infrastructure and common business applications Additional certifications such as PRINCE2, Lean...
- Beverly, MA (24 miles from Salem, NH)
- 45+ days ago
- Beverly, MA (24 miles from Salem, NH)
- 45+ days ago
Desk Manager Strong interpersonal and enhanced communication skills Monitors client requests to identify systematic patterns which may require adjustment to policies and procedures Manages the relationships...
Demographic Data for Salem, NH
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Salem, NH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Salem, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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