Help Desk Manager Jobs in Ashland, MA
Application Support Specialist
- Boston, MA (21 miles from Ashland, MA)
- 11 days ago
- Boston, MA (21 miles from Ashland, MA)
- 11 days ago
About the Position: VideaHealth is looking for an Application Support Specialist. In this role, you'll be the go-to expert supporting our customers throughout their AI-powered dental care journey....
Senior Manager, Application Support
- Boston, MA (21 miles from Ashland, MA)
- 60+ days ago
- Boston, MA (21 miles from Ashland, MA)
- 60+ days ago
Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate, Microsoft SharePoint, Active Directory Federated...
Demographic Data for Ashland, MA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Ashland, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Ashland, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Team Leading
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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