Description Leidos Digital Modernization sector has a career opportunity for a Cyber Queue Manager to support the Air Force National Capital Region (AFNCR) IT Services program. The AFNCR IT...
Job Description Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of...
Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with...
For $25/hr, a global logistics company is looking for a deskside support technician to work on-site in their 3M sq. ft Maryland warehouse. This person will be the sole IT support specialist...
Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary...
Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of...
Open Until Filled EXECUTIVE SERVICE ( This position serves at the pleasure of the Appointing Authority. ) The Maryland Transportation Authority (MDTA) owns, operates, and maintains eight major...
Description Are you an emerging Information Technology professional with experience supporting Human Resource (HR), and a passion for solving technical challenges, learning new skills and...
As part of a 24x7 Service Desk, performing the activities associated with the management of ticket queues to include prioritization of work and assignment to technical resources for resolution of...
Moving to Maryland? Find some basic demographic data about Maryland below.
Local
National
6,176,902
140,318
Help Desk Manager Online Courses and Training Opportunities
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To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Help Desk Managers in Maryland offer the following education background
Bachelor's Degree
41.0%
Associate's Degree
17.7%
Master's Degree
14.5%
Vocational Degree or Certification
12.6%
High School or GED
10.6%
Some College
2.5%
Doctorate Degree
0.7%
Some High School
0.4%
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