Help Desk Manager Jobs in Walkersville, MD
Warehouse Deskside Support Technician
- Hagerstown, MD (21 miles from Walkersville, MD)
- 30+ days ago
- Hagerstown, MD (21 miles from Walkersville, MD)
- 30+ days ago
This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...
Demographic Data for Walkersville, MD
Moving to Walkersville, MD? Find some basic demographic data about Walkersville, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Walkersville, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Walkersville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Hardware Support
- Virus Removal
- Network Infrastructure
- IT Strategy
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- R Programming
- VoIP
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Electronic Health Record
- Mac Skills
- Installation
- Resolution
- Epic
- Customer Satisfaction
- Information Technology
- Microsoft Office 365
- Continuous Improvement
- Technical Support
- Strategy Development
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Employee Development
- Collaboration
- Documentation
- Coaching
- Reporting
- Mentoring
- Interpersonal Skills
- Flexibility
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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