Help Desk Manager Jobs in Silver Spring, MD

1-15 of 30 Jobs

Help Desk Team Lead

  • Washington, DC (9 miles from Silver Spring, MD)
  • 2 days ago
  • Washington, DC (9 miles from Silver Spring, MD)
  • 2 days ago

We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level support for end users experiencing technical issues....

Deskside Support Technician

  • Washington, DC (9 miles from Silver Spring, MD)
  • 2 days ago
  • Washington, DC (9 miles from Silver Spring, MD)
  • 2 days ago

Seeking an experienced Deskside Support Technician to provide onsite technical assistance and break/fix support for government end-user devices....

Manager, Technical Support (Hybrid)

  • Herndon, VA (20 miles from Silver Spring, MD)
  • 3 days ago
  • Herndon, VA (20 miles from Silver Spring, MD)
  • 3 days ago

The Support Manager at ISI is a people-first leader responsible for fostering a high-performing, collaborative, and customer-obsessed support team....

IT Service Desk Supervisor

  • Washington, DC (9 miles from Silver Spring, MD)
  • 3 days ago
  • Washington, DC (9 miles from Silver Spring, MD)
  • 3 days ago

Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....

Help Desk Manager

  • Reston, VA (18 miles from Silver Spring, MD)
  • 4 days ago
  • Reston, VA (18 miles from Silver Spring, MD)
  • 4 days ago

Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....

Deskside Support Technician (Tier II)

  • Washington, DC (9 miles from Silver Spring, MD)
  • 4 days ago
  • Washington, DC (9 miles from Silver Spring, MD)
  • 4 days ago

An IT Services program supporting several customers....

Deskside Support Technician (Tier 2)

  • Alexandria, VA (14 miles from Silver Spring, MD)
  • 4 days ago
  • Alexandria, VA (14 miles from Silver Spring, MD)
  • 4 days ago

Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....

Web Application Support Specialist

  • Washington, DC (9 miles from Silver Spring, MD)
  • 10 days ago
  • Washington, DC (9 miles from Silver Spring, MD)
  • 10 days ago

This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....

Remote Work

Help Desk Manager

  • Arlington, VA (10 miles from Silver Spring, MD)
  • 14 days ago
  • Arlington, VA (10 miles from Silver Spring, MD)
  • 14 days ago

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....

Tier 1 Helpdesk Lead and Analyst

  • Washington, DC (9 miles from Silver Spring, MD)
  • 17 days ago
  • Washington, DC (9 miles from Silver Spring, MD)
  • 17 days ago

Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....

Desktop Support Services Help Desk Lead

  • Herndon, VA (20 miles from Silver Spring, MD)
  • 19 days ago
  • Herndon, VA (20 miles from Silver Spring, MD)
  • 19 days ago

providing efficient help desk support and services to the enterprise....

Senior Service Desk Manager

  • Herndon, VA (20 miles from Silver Spring, MD)
  • 20 days ago
  • Herndon, VA (20 miles from Silver Spring, MD)
  • 20 days ago

decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...

Helpdesk Lead/CAB Manager

  • Arlington, VA (10 miles from Silver Spring, MD)
  • 23 days ago
  • Arlington, VA (10 miles from Silver Spring, MD)
  • 23 days ago

Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...

On-Site Helpdesk Lead

  • Windsor Mill, MD (24 miles from Silver Spring, MD)
  • 27 days ago
  • Windsor Mill, MD (24 miles from Silver Spring, MD)
  • 27 days ago

as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...

Help Desk Manager

  • Herndon, VA (20 miles from Silver Spring, MD)
  • 30+ days ago
  • Herndon, VA (20 miles from Silver Spring, MD)
  • 30+ days ago

Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....

Demographic Data for Silver Spring, MD

Moving to Silver Spring, MD? Find some basic demographic data about Silver Spring, MD below.

Local
National
307,175
5,518
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Help Desk Manager Online Courses and Training Opportunities

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Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Silver Spring, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Silver Spring, MD offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Silver Spring, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!