Help Desk Manager Jobs in New Carrollton, MD
- Arlington, VA (11 miles from New Carrollton, MD)
- 21 hours ago
- Arlington, VA (11 miles from New Carrollton, MD)
- 21 hours ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (8 miles from New Carrollton, MD)
- 4 days ago
- Washington, DC (8 miles from New Carrollton, MD)
- 4 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
- Arlington, VA (11 miles from New Carrollton, MD)
- 9 days ago
- Arlington, VA (11 miles from New Carrollton, MD)
- 9 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Deskside Support Technician (Tier 2)
- Washington, DC (8 miles from New Carrollton, MD)
- 9 days ago
- Washington, DC (8 miles from New Carrollton, MD)
- 9 days ago
We are looking for two strongly qualified people to help support our clients. We are currently seeking a...
- Washington, DC (8 miles from New Carrollton, MD)
- 10 days ago
- Washington, DC (8 miles from New Carrollton, MD)
- 10 days ago
Provide Mobile Device Support, Hardware/Software installation and configuration support. . Provide support for offices in installing and using supported software ....
- Rockville, MD (16 miles from New Carrollton, MD)
- 17 days ago
- Rockville, MD (16 miles from New Carrollton, MD)
- 17 days ago
Deskside Support Specialist Rockville, Maryland, United States | Posted: 7/15/2025 Indotronix is an Equal Opportunity Employer....
Application Support Specialist
- College Park, MD (3 miles from New Carrollton, MD)
- 19 days ago
- College Park, MD (3 miles from New Carrollton, MD)
- 19 days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Washington, DC (8 miles from New Carrollton, MD)
- 19 days ago
- Washington, DC (8 miles from New Carrollton, MD)
- 19 days ago
Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....
- Washington, DC (8 miles from New Carrollton, MD)
- 19 days ago
- Washington, DC (8 miles from New Carrollton, MD)
- 19 days ago
You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide....
- Washington, DC (8 miles from New Carrollton, MD)
- 23 days ago
- Washington, DC (8 miles from New Carrollton, MD)
- 23 days ago
ManTech seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the National Capital Region (NCR). This is a hybrid position....
- Adelphi, MD (5 miles from New Carrollton, MD)
- 26 days ago
- Adelphi, MD (5 miles from New Carrollton, MD)
- 26 days ago
system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
- Arlington, VA (11 miles from New Carrollton, MD)
- 30+ days ago
- Arlington, VA (11 miles from New Carrollton, MD)
- 30+ days ago
Overview Help Desk Manager Arlington, Virginia Are you ready to enhance your skills and build your career in a rapidly evolving business climate?...
Tier 2 Helpdesk Lead CAB Manager for Tech Control
- Washington, DC (8 miles from New Carrollton, MD)
- 45+ days ago
- Washington, DC (8 miles from New Carrollton, MD)
- 45+ days ago
Provide 24x7x365 Tier II support, including receiving, logging, and resolving trouble calls from various customers, coordinating support with JSP and Pentagon teams as necessary....
- Washington, DC (8 miles from New Carrollton, MD)
- 45+ days ago
- Washington, DC (8 miles from New Carrollton, MD)
- 45+ days ago
RIVA is seeking an experienced and dynamic Help Desk Manager to support the Department of Commerce (DOC)....
Service Desk Manager - (TS clearance, SCI eligibility) - Onsite
- Alexandria, VA (12 miles from New Carrollton, MD)
- 45+ days ago
- Alexandria, VA (12 miles from New Carrollton, MD)
- 45+ days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
Demographic Data for New Carrollton, MD
Moving to New Carrollton, MD? Find some basic demographic data about New Carrollton, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in New Carrollton, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in New Carrollton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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