Help Desk Manager Jobs in Monrovia, MD
- Frederick, MD (9 miles from Monrovia, MD)
- 1 day ago
- Frederick, MD (9 miles from Monrovia, MD)
- 1 day ago
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
Software Application Support Specialist
- Fulton, MD (21 miles from Monrovia, MD)
- 90+ days ago
- Fulton, MD (21 miles from Monrovia, MD)
- 90+ days ago
We're seeking a Software Application Support Specialist with a foundational understanding of Software Development and Support....
- Columbia, MD (22 miles from Monrovia, MD)
- 90+ days ago
- Columbia, MD (22 miles from Monrovia, MD)
- 90+ days ago
Requirements Required Skills, Experience, and Education: Bachelor's degree and three (3) years' experience or an Associate's degree and five (5) years' experience working with customer technology and support...
Demographic Data for Monrovia, MD
Moving to Monrovia, MD? Find some basic demographic data about Monrovia, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Monrovia, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Monrovia, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Team Leading
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills