Help Desk Manager Jobs in Lothian, MD
Help Desk Supervisor/Sr. User Trainer
- Fort Washington, MD (19 miles from Lothian, MD)
- 2 days ago
- Fort Washington, MD (19 miles from Lothian, MD)
- 2 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Web Application Support Specialist
- Washington, DC (22 miles from Lothian, MD)
- 4 days ago
- Washington, DC (22 miles from Lothian, MD)
- 4 days ago
This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....
Remote Work- Arlington, VA (24 miles from Lothian, MD)
- 8 days ago
- Arlington, VA (24 miles from Lothian, MD)
- 8 days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (22 miles from Lothian, MD)
- 12 days ago
- Washington, DC (22 miles from Lothian, MD)
- 12 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
- Arlington, VA (24 miles from Lothian, MD)
- 17 days ago
- Arlington, VA (24 miles from Lothian, MD)
- 17 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Application Support Specialist
- College Park, MD (20 miles from Lothian, MD)
- 26 days ago
- College Park, MD (20 miles from Lothian, MD)
- 26 days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Washington, DC (22 miles from Lothian, MD)
- 26 days ago
- Washington, DC (22 miles from Lothian, MD)
- 26 days ago
Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....
- Washington, DC (22 miles from Lothian, MD)
- 26 days ago
- Washington, DC (22 miles from Lothian, MD)
- 26 days ago
You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide....
- Washington, DC (22 miles from Lothian, MD)
- 30+ days ago
- Washington, DC (22 miles from Lothian, MD)
- 30+ days ago
ManTech seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the National Capital Region (NCR). This is a hybrid position....
- Adelphi, MD (22 miles from Lothian, MD)
- 30+ days ago
- Adelphi, MD (22 miles from Lothian, MD)
- 30+ days ago
system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
- Arlington, VA (24 miles from Lothian, MD)
- 45+ days ago
- Arlington, VA (24 miles from Lothian, MD)
- 45+ days ago
Overview Help Desk Manager Arlington, Virginia Are you ready to enhance your skills and build your career in a rapidly evolving business climate?...
- Washington, DC (22 miles from Lothian, MD)
- 45+ days ago
- Washington, DC (22 miles from Lothian, MD)
- 45+ days ago
RIVA is seeking an experienced and dynamic Help Desk Manager to support the Department of Commerce (DOC)....
Service Desk Manager - (TS clearance, SCI eligibility) - Onsite
- Alexandria, VA (22 miles from Lothian, MD)
- 45+ days ago
- Alexandria, VA (22 miles from Lothian, MD)
- 45+ days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
- Washington, DC (22 miles from Lothian, MD)
- 60+ days ago
- Washington, DC (22 miles from Lothian, MD)
- 60+ days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
Service Desk Request Queue Manager
- Adelphi, MD (22 miles from Lothian, MD)
- 60+ days ago
- Adelphi, MD (22 miles from Lothian, MD)
- 60+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
Demographic Data for Lothian, MD
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Lothian, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lothian, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Drupal CMS
- Windows OS
- Application Support
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft SharePoint
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Verbal Communication
- Documentation
- Education Experience
- Collaboration
- Telephone Skills
- Reporting
- Mentoring
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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