Help Desk Manager Jobs in Laurel, MD
- Arlington, VA (18 miles from Laurel, MD)
- 1 day ago
- Arlington, VA (18 miles from Laurel, MD)
- 1 day ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (16 miles from Laurel, MD)
- 5 days ago
- Washington, DC (16 miles from Laurel, MD)
- 5 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
- Arlington, VA (18 miles from Laurel, MD)
- 10 days ago
- Arlington, VA (18 miles from Laurel, MD)
- 10 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Deskside Support Technician (Tier 2)
- Washington, DC (16 miles from Laurel, MD)
- 10 days ago
- Washington, DC (16 miles from Laurel, MD)
- 10 days ago
We are looking for two strongly qualified people to help support our clients. We are currently seeking a...
- Washington, DC (16 miles from Laurel, MD)
- 11 days ago
- Washington, DC (16 miles from Laurel, MD)
- 11 days ago
Provide Mobile Device Support, Hardware/Software installation and configuration support. . Provide support for offices in installing and using supported software ....
- Windsor Mill, MD (17 miles from Laurel, MD)
- 14 days ago
- Windsor Mill, MD (17 miles from Laurel, MD)
- 14 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
Application Support Specialist
- College Park, MD (6 miles from Laurel, MD)
- 20 days ago
- College Park, MD (6 miles from Laurel, MD)
- 20 days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Washington, DC (16 miles from Laurel, MD)
- 20 days ago
- Washington, DC (16 miles from Laurel, MD)
- 20 days ago
Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....
- Washington, DC (16 miles from Laurel, MD)
- 20 days ago
- Washington, DC (16 miles from Laurel, MD)
- 20 days ago
You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide....
- Washington, DC (16 miles from Laurel, MD)
- 24 days ago
- Washington, DC (16 miles from Laurel, MD)
- 24 days ago
ManTech seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the National Capital Region (NCR). This is a hybrid position....
- Adelphi, MD (7 miles from Laurel, MD)
- 27 days ago
- Adelphi, MD (7 miles from Laurel, MD)
- 27 days ago
system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
- Arlington, VA (18 miles from Laurel, MD)
- 30+ days ago
- Arlington, VA (18 miles from Laurel, MD)
- 30+ days ago
Overview Help Desk Manager Arlington, Virginia Are you ready to enhance your skills and build your career in a rapidly evolving business climate?...
- Washington, DC (16 miles from Laurel, MD)
- 45+ days ago
- Washington, DC (16 miles from Laurel, MD)
- 45+ days ago
RIVA is seeking an experienced and dynamic Help Desk Manager to support the Department of Commerce (DOC)....
Service Desk Manager - (TS clearance, SCI eligibility) - Onsite
- Alexandria, VA (21 miles from Laurel, MD)
- 45+ days ago
- Alexandria, VA (21 miles from Laurel, MD)
- 45+ days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
- Washington, DC (16 miles from Laurel, MD)
- 60+ days ago
- Washington, DC (16 miles from Laurel, MD)
- 60+ days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
Demographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Laurel, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Laurel, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- VoIP
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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