Help Desk Manager Jobs in Landover, MD
- Washington, DC (8 miles from Landover, MD)
- 3 hours ago
- Washington, DC (8 miles from Landover, MD)
- 3 hours ago
The Help Desk Lead who will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, (e.g., Tier I (phone and e-mail), Tier II (on-site, floor),...
- Washington, DC (8 miles from Landover, MD)
- 3 days ago
- Washington, DC (8 miles from Landover, MD)
- 3 days ago
Overview: We are seeking an experienced ERP Help Desk Manager with strong knowledge of Unit4 ERP to lead our support team....
- Arlington, VA (11 miles from Landover, MD)
- 3 days ago
- Arlington, VA (11 miles from Landover, MD)
- 3 days ago
Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being....
- Washington, DC (8 miles from Landover, MD)
- 8 days ago
- Washington, DC (8 miles from Landover, MD)
- 8 days ago
Seeking an experienced Deskside Support Technician to provide onsite technical assistance and break/fix support for government end-user devices....
- Washington, DC (8 miles from Landover, MD)
- 9 days ago
- Washington, DC (8 miles from Landover, MD)
- 9 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
- Reston, VA (24 miles from Landover, MD)
- 9 days ago
- Reston, VA (24 miles from Landover, MD)
- 9 days ago
Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....
Deskside Support Technician (Tier II)
- Washington, DC (8 miles from Landover, MD)
- 9 days ago
- Washington, DC (8 miles from Landover, MD)
- 9 days ago
An IT Services program supporting several customers....
Deskside Support Technician (Tier 2)
- Alexandria, VA (11 miles from Landover, MD)
- 10 days ago
- Alexandria, VA (11 miles from Landover, MD)
- 10 days ago
Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....
Web Application Support Specialist
- Washington, DC (8 miles from Landover, MD)
- 16 days ago
- Washington, DC (8 miles from Landover, MD)
- 16 days ago
This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....
Remote Work- Arlington, VA (11 miles from Landover, MD)
- 19 days ago
- Arlington, VA (11 miles from Landover, MD)
- 19 days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (8 miles from Landover, MD)
- 23 days ago
- Washington, DC (8 miles from Landover, MD)
- 23 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
- Arlington, VA (11 miles from Landover, MD)
- 28 days ago
- Arlington, VA (11 miles from Landover, MD)
- 28 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Application Support Specialist
- College Park, MD (5 miles from Landover, MD)
- 30+ days ago
- College Park, MD (5 miles from Landover, MD)
- 30+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Washington, DC (8 miles from Landover, MD)
- 30+ days ago
- Washington, DC (8 miles from Landover, MD)
- 30+ days ago
Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....
- Washington, DC (8 miles from Landover, MD)
- 30+ days ago
- Washington, DC (8 miles from Landover, MD)
- 30+ days ago
You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide....
Demographic Data for Landover, MD
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Salary for Help Desk Manager Jobs in Landover, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Landover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Network Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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