Help Desk Manager Jobs in Edgewater, MD
Application Support Specialist
- College Park, MD (21 miles from Edgewater, MD)
- 30+ days ago
- College Park, MD (21 miles from Edgewater, MD)
- 30+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
Remote Work- Adelphi, MD (23 miles from Edgewater, MD)
- 45+ days ago
- Adelphi, MD (23 miles from Edgewater, MD)
- 45+ days ago
system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
Service Desk Request Queue Manager
- Adelphi, MD (23 miles from Edgewater, MD)
- 90+ days ago
- Adelphi, MD (23 miles from Edgewater, MD)
- 90+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
Software Application Support Specialist
- Laurel, MD (21 miles from Edgewater, MD)
- 90+ days ago
- Laurel, MD (21 miles from Edgewater, MD)
- 90+ days ago
We’re seeking a Software Application Support Specialist with a foundational understanding of Software Development and Support....
Demographic Data for Edgewater, MD
Moving to Edgewater, MD? Find some basic demographic data about Edgewater, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Edgewater, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Edgewater, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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