The Service Desk Manager oversees and enhances the daily support operations, leading a team of 10+ direct reports, with the opportunity to significantly impact the development of our rapidly...
Managing a small team of Help Desk professionals -Triaging and remediating tickets -Handling ticket escalations -Generating reports and conducting analysis of Help Desk activities -Communicating...
Leidos is looking for a Help Desk Supervisor/Senior User Trainer to join our Washington, DC teams supporting the DOJ Victims Compensation Fund (VCF) Transformation Project. The mission of the VCF...
Description Immediate Opening at ActioNet for a Desk Side Support Manager (Applications Support) to join our on-site team supporting developers and service operations. This role serves as a key...
As part of a 24x7 Service Desk, performing the activities associated with the management of ticket queues to include prioritization of work and assignment to technical resources for resolution of...
Deskside Support Technician Washington DC, but will move to Merrifield, VA eventually (100% on-site) Current Secret Clearance We are looking for a Deskside Support Technician to support the...
Deskside Support Technician - Onsite Location: Washington, DC - (Onsite position) 3-5 years of experience in Desktops, Workstations, Notebooks and similar devices Support and troubleshooting. The...
The VCF Team is engaging in a Transformation effort to optimize the processes and systems that support the 9/11 victims injury and loss claims. The VCF Transformation Project (VTP) will result in...
Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities May Include...
Application Support Specialist Marymount University in Arlington, VA Apply Now Type: Full-Time Salary: Salary Range: $45,000-$50,000 Posted: 04/14/2025 Category: Admissions and Enrollment; +1...
IT Service Desk Supervisor The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT...
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward...
Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary...
Moving to Crofton, MD? Find some basic demographic data about Crofton, MD below.
Local
National
26,404
550
Medium
Help Desk Manager Online Courses and Training Opportunities
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To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Help Desk Managers in Crofton, MD offer the following education background
Bachelor's Degree
40.8%
Associate's Degree
17.8%
Master's Degree
14.5%
Vocational Degree or Certification
12.7%
High School or GED
10.6%
Some College
2.5%
Doctorate Degree
0.8%
Some High School
0.4%
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