Help Desk Manager Jobs in Cockeysville, MD

1-4 of 4 Jobs

On-Site Helpdesk Lead

  • Windsor Mill, MD (12 miles from Cockeysville, MD)
  • 8 days ago
  • Windsor Mill, MD (12 miles from Cockeysville, MD)
  • 8 days ago

as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...

Shift Lead- HelpDesk

  • Woodlawn, MD (11 miles from Cockeysville, MD)
  • 22 days ago
  • Woodlawn, MD (11 miles from Cockeysville, MD)
  • 22 days ago

for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using ServiceNow application for logging tickets and requests....

Service Desk Manager (IT Assistant Director I)

  • Baltimore, MD (13 miles from Cockeysville, MD)
  • 60+ days ago
  • Baltimore, MD (13 miles from Cockeysville, MD)
  • 60+ days ago

Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...

Queue Manager

  • Columbia, MD (22 miles from Cockeysville, MD)
  • 60+ days ago
  • Columbia, MD (22 miles from Cockeysville, MD)
  • 60+ days ago

Requirements Required Skills, Experience, and Education: Bachelor's degree and three (3) years' experience or an Associate's degree and five (5) years' experience working with customer technology and support...

Demographic Data for Cockeysville, MD

Moving to Cockeysville, MD? Find some basic demographic data about Cockeysville, MD below.

Local
National
26,156
992
Medium

Help Desk Manager Online Courses and Training Opportunities

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Certified Information Privacy Manager
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Apple Deployment and Management Training
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Title Synonyms

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Salary for Help Desk Manager Jobs in Cockeysville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Cockeysville, MD offer the following education background
Bachelor's Degree
41.6%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Cockeysville, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!